Consumer Dispute Resolution
Incorporate your Consumer Dispute Resolution with expert CA/CS support โ SPICe+ filing, DIN, DSC, PAN, TAN, MoA & AoA drafting included.
Dedicated specialist
CA-led, named point of contact
Tracked client portal
Real-time status, end-to-end
Money-back accuracy
Refile-free if our error
Flat-fee pricing
No hidden charges, ever
About this service
Consumer Dispute Resolution is a key regulatory filing administered by the relevant statutory authority. Filing is executed via **Form A-1** (Annexure I to Consumer Protection (General) Regulations 2020) โ District Commission complaint; **Form A-2** โ State Commission complaint (where original jurisdiction); **Form A-3** โ National Commission complaint (where original jurisdiction); **Form A-4** โ application for mediation referral (Mediation Regulations 2020 Regulation 5); **Form A-5** โ Mediator's disclosure form. under **Consumer Protection Act 2019** (effective 20 July 2020 โ replaced 1986 Act) โ **s.2(7)** (consumer defined โ includes buyer of goods / services & beneficiaries), **s.2(16)** (complainant), **s.2(42)** (product liability), **s.2(47)** (unfair contract terms), **s.34** (pecuniary jurisdiction โ District Commission up to โน1 crore), **s.35** (manner in which complaint shall be made โ District Commission), **s.36-39** (procedure), **s.40** (transfer of cases), **s.41** (circuit benches), **s.44** (reliefs), **s.46** (review), **s.47** (State Commission โ pecuniary โน1 crore to โน10 crore), **s.51** (State Commission appellate jurisdiction), **s.58** (National Commission โ above โน10 crore), **s.59-60** (National Commission appellate), **s.69** (mediation โ Mediation Cell โ Consumer Protection [Mediation] Regulations 2020), **s.74-76** (penalties), **s.79** (product liability action), **s.84-87** (product liability โ strict liability), **s.89-94** (offences), **s.100-115** (appeals); **Consumer Protection (General) Regulations 2020** (Form A-1 for District Commission, Form A-2 for State Commission, Form A-3 for National Commission โ complaint format); **Consumer Protection (E-Commerce) Rules 2020** (Rule 4 โ due diligence by e-commerce entity; Rule 5 โ grievance redressal officer; Rule 6 โ fair business practice); **Consumer Protection (Mediation) Regulations 2020** (mediation cell at District / State / National Commission); **Consumer Protection (Consumer Disputes Redressal Commissions) Rules 2020** (procedure); **Consumer Protection (Fees and Other Prescribed Amounts) Rules 2025** (current 2026 fee structure โ see Government fee below).. Our specialist-led team ensures full compliance with statutory documentation, eligibility verification, and expedited government approval.
Eligibility & thresholds
- Valid identity & address proof of applicant
- Active PAN & registered business premises
- Authorized representative authorization
- Compliant under applicable regulatory laws
- No pending statutory disqualifications
- Valid across authorized operational jurisdictions
- Pre-filing statutory documentation verification
- Official statutory fee schedule as per authority
- Mandatory periodic compliance filings post-approval
What's included
Everything in one transparent fee โ no add-ons, no surprises.
Government charges only โ separate from I-Pro's professional fee. All figures verified as of 25 August 2026.
| Fee Component | Amount (โน) | Basis / Authority |
|---|---|---|
| Consumer Dispute Resolution Statutory Fee | โน100 - โน5,000 | Official government fee schedule (separate from professional fee)Statutory Authority |
| Total Government Fee | โน100 - โน5,000 | (for default assumptions stated below) |
Government charges only โ separate from I-Pro's professional fee. Verified 25 August 2026.
Required documents
Each list identifies exactly what to provide โ and what you do not need to submit. Use the accordions to expand.
How it works
Each step is labelled with who performs it โ Customer, I-Pro, or the Regulator. Form names are linked to the official portal.
- 1Customerโฑ Day 1
Requirement Review & Eligibility Check
Initial consultation to verify statutory eligibility and compile required prerequisites. - 2I-Proโฑ Day 1โ2
Document Verification & Pre-Scrutiny
Comprehensive audit of applicant KYC, business records, and address proofs. - 3I-Proโฑ Day 2โ3
Statutory Form Preparation & Drafting
Drafting official application forms, affidavits, and supporting declarations. - 4I-Proโฑ Day 3โ4
Submission on Competent Portal
Electronic filing on official department portal with fee payment and receipt generation. - 5Regulatorโฑ Day 4โ7
Authority Scrutiny & Liaison
Tracking department scrutiny, responding to officer queries, and milestone alerts. - 6Governmentโฑ Day 7โ10
Final Approval & Certificate Delivery
Official statutory certificate delivery along with ongoing compliance guidance.
Frequently asked questions
Everything you need to know about this service.
Client feedback
What clients say
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